Friendly Asked Questions
Answers to our most frequently asked questions.
FAQs and Answers
General and Dental
Why Choose VETLYFT or VANVETS to care for my pet cat or dog?
- Convenience: VETLYFT provides reliable transportation to and from appointments, making it easier for pet owners who may have difficulty traveling. With VANVETS you can have veterinary care delivered right to your home, eliminating the need for stressful trips to the clinic.
- Reduced Stress: Mobile veterinary clinics can help reduce anxiety for pets that may be fearful of traditional veterinary settings. Being in a familiar environment can make the experience more comfortable for both pets and their owners. With VETLYFT, our transportation is tailored to reduce pet anxiety. Some pets become nervous or fearful at the sight of a vet’s office, carrier, or even the car ride to the vet if they associate it with uncomfortable experiences. Pet transport services often bypass these cues by picking up pets directly from their homes, making the trip feel more neutral and routine.
- Personalized Care: Mobile clinics often provide more personalized attention and can spend more time with each pet. This allows for a thorough examination and better communication between the veterinarian and pet owner. With VETLYFT, our transportation to our hospital partners, care starts with a call from one of our veterinarians to ensure that the right questions are asked about your pet’s health and care.
- Flexibility: Both VANVETS and VETLYFT offer flexible scheduling options, accommodating busy lifestyles and making it easier to get veterinary care when needed.
- Specialized Services: Mobile clinics may offer a range of services, from routine check-ups and vaccinations to diagnostics and treatments, all in the comfort of your home. VETLYFT ensures safe and comfortable transport for pets with specific needs. As well, door-to-door service allows pets to stay in a familiar setting for as long as possible. This means the transition from home to vehicle and then to the vet’s office is seamless, reducing the stress from waiting rooms and unfamiliar settings before the appointment.
- Time-Saving: With our mobile services, pet owners save time by avoiding long wait times at the clinic. With VETLYFT and our hospital partners, we “skip the line” and you pet will never see a waiting room with other pets.
- Accessibility: For pet owners with mobility issues or those living in remote areas, mobile veterinary services and transport options can provide essential access to veterinary care that may otherwise be difficult to obtain.
Choosing VANVETS or VETLYFT can enhance the overall experience of veterinary care for both pets and their owners, making it a more convenient and stress-free process without compromising our high quality of veterinary care and services.
What if I miss my appointment?
Why are some of your services half the price of most vets?
Most Veterinarians operate in an office building, so the owners of the veterinarian service must pay more in overhead to run their day-to-day operations. We perform all procedures on-site in the mobile clinic so you are quickly reunited with your pet after we are done. We can even do on-site laboratory work. Any labs that we can’t do, are sent out at the end of the day so that we can have the results back the next.
How do I schedule for more than one pet?
When you call, we will know how to accommodate multiple pets. We have a medium size kennel onboard that can be split into 2 space so that we can accommodate 2 medium size pets or 1 any size pet and 2 small pets.
Do you have a waiting room while I go shopping?
We have a medium size kennel onboard that can be partitioned into 2 for smaller pets. However, once an appointment is over, we want to return your pet right away for our next patient. Your pet benefits from being the only pet in the clinic unless you have 2 or 3.
Do you take cash payments?
We do not take cash payments. However, we do accept all major credit cards as well as CareCredit.
FAQs and Answers
Pet Dental
How long do the teeth cleanings last?
Each teeth cleaning can last up to an hour or be as short as 30 minutes. We will be able to give you a time estimate when after we examine your pet.
How often should I bring my pet to VanVets for teeth cleaning?
Provided that your pet does not have any oral health issues, we generally recommend scheduling an appointment at least once every six months.
How does the vet perform the teeth cleaning without anesthesia?
Our veterinarians have years of experience working with animals and utilize techniques that calm your pet and ensure that their temperament is mild and comfortable and their procedure experience is stress-free. Sometimes we may need to sedate your pet. Sedation can help keep the dog calm and relaxed during the procedure, which can make it easier and less stressful for both the dog and the veterinarian. However, it is still important to carefully consider the risks and benefits of any sedation or anesthesia, and to use the most appropriate method for each individual dog and procedure.
Do you clean below the gum line?
Yes. Each pet teeth cleaning by our staff covers scaling the entire mouth, above and below the gum line. Our cleaning also includes an examination of your pet’s teeth, tongue, gums, cheeks, and the roof of the mouth for injuries, infection, and oral disease.
What if my pet is old or has a chronic issue?
Some older and chronic pets may not be healthy and thus are good candidates for non-anesthesia teeth cleaning services.
What if my pet has serious gum disease or other problems?
If the hygienist identifies a broken tooth, severe gingivitis, or serious oral health issue we carefully analyze and take note of the problem in preparation for a future visit to a traditional veterinarian’s office for potential tooth removal or related surgical procedure that would be under anesthesia.
Don’t most pets become frightened and panic when you attempt to use a scaler or a motorized polisher?
We treat our patients much like a dentist treats a young child during a first-time dental visit. We use patience in our approach, and slowly introduce each phase of the procedure. As we build trust, almost every dog and cat we treat will allow us to use all of the exact same tools used in traditional veterinary dentistry.
Can a non-anesthetic dental prophylaxis (cleaning) be perform on any dog or cat?
No. While the vast majority of dogs and cats will benefit greatly from non-anesthetic dental, there are some for whom it is not appropriate. Examples of pets who are poor candidates for non-anesthetic dental include pets with: severe gingivitis, caries, fractured teeth or stomatitis. Our team is are aware of the limitations of our anesthesia-free technique. Whenever they discover a loose or fractured tooth, gum disease, tumors, abscess or any other condition that necessitates treatment, we will bring this to your attention and let you know what the course of treatment should be.
What does the hygienist do if a patient is completely uncooperative, overly fearful, or demonstrates highly aggressive behavior?
Our well-trained and experienced team can usually tell within a few minutes whether the patient’s temperament will allow for a successful procedure. In some cases, they are able to calm fearful pets enough to allow for a full cleaning. Other times, though, they will determine that the patient’s temperament simply is not conducive to anesthesia-free treatment and we will recommend an alternative treatment approach.
Dental Disease: What are the common signs of dental disease?
- Bad breath: Persistent foul odor from the mouth can indicate dental issues.
- Gum inflammation: Red, swollen, or bleeding gums are common signs of dental disease.
- Difficulty eating: Pets may show reluctance to chew or may drop food while eating due to pain.
- Pawing at the mouth: Pets may frequently paw at their face or mouth if they are experiencing discomfort.
- Excessive drooling: Increased drooling can be a sign of dental problems.
- Loose or missing teeth: Noticeable tooth mobility or loss can indicate advanced dental disease.
- Changes in behavior: Pets may become withdrawn, irritable, or less active if they are in pain from dental issues.
- Weight loss: Difficulty eating due to dental pain can lead to weight loss over time.
If you notice any of these signs, it’s important to consult a veterinarian for a thorough dental examination and appropriate treatment. Regular dental care and check-ups can help prevent dental disease and maintain your pet’s overall health.
FAQs and Answers
Pet Health
Nails: My dog or cat split or broke a nail, what should I do?
- Assess the Injury: Examine the nail to determine how severe the split is. If it’s a small split and there is no bleeding or pain, you may be able to manage it at home.
- Clean the Area: Gently clean the affected paw using warm water and mild soap. This helps remove dirt and debris that could lead to infection.
- Control Bleeding: If the split nail is bleeding, apply gentle pressure with a clean cloth or gauze to stop the bleeding. You can also use a styptic powder or cornstarch if available.
- Trim the Nail: If the split is minor and the nail is jagged, you can carefully trim the nail to prevent further injury. Use pet nail clippers and be cautious not to cut too close to the quick (the pink part of the nail).
- Bandage if Necessary: If the area is sensitive or you’re concerned about infection, you can wrap the paw with a clean bandage, ensuring it is not too tight. Change the bandage daily and keep the area clean.
- Limit Activity: Restrict your pet’s activity to prevent further injury. Avoid walks and play that could exacerbate the condition until it heals.
- Monitor for Signs of Infection: Keep an eye on the affected nail for signs of infection, such as increased swelling, redness, discharge, or if your pet shows signs of pain or discomfort.
- Consult a Veterinarian: You should see a veterinarian if:
- The split nail is deep or painful.
- There is significant bleeding that does not stop after a few minutes.
- You notice signs of infection (redness, swelling, pus).
- Your pet is unable to walk or puts little to no weight on the affected paw.
- The nail appears to be broken all the way to the quick.
Taking these steps can help manage a split nail effectively. Always prioritize consulting a veterinarian if you have concerns about your pet’s health or the severity of the injury.
Arthritis: What should I do if my dog or cat is showing signs of arthritis?
- Observe Symptoms: Pay attention to signs of arthritis, which may include limping, difficulty rising or jumping, stiffness, decreased activity levels, and reluctance to play or go for walks.
- Consult a Veterinarian: Schedule an appointment with a veterinarian for a thorough examination. They can confirm the diagnosis and assess the severity of the arthritis.
- Follow Treatment Recommendations: Your veterinarian may recommend a treatment plan that could include medications to relieve pain and inflammation, joint supplements, or anti-inflammatory drugs. Follow their guidance closely.
- Weight Management: Maintaining a healthy weight is crucial for pets with arthritis. Excess weight can put additional stress on their joints. Work with your veterinarian to develop a balanced diet and exercise plan tailored to your pet’s needs.
- Provide Comfortable Living Conditions: Ensure your pet has a warm, comfortable, and supportive place to rest. Consider using orthopedic beds or cushions to provide extra support for their joints.
- Adapt Exercise Routine: While regular exercise is important, modify the routine to include low-impact activities. Short, frequent walks and gentle play can help keep your pet active without overexerting them.
- Physical Therapy: Ask your veterinarian about physical therapy options, which can help improve mobility and reduce pain. Some pets may benefit from hydrotherapy or other therapeutic exercises.
- Consider Environmental Modifications: Make adjustments at home to help your pet navigate more easily. Use ramps for getting onto furniture, provide non-slip surfaces, and keep their living area free of obstacles.
- Monitor Progress: Keep track of your pet’s condition and any changes in their symptoms. Regular follow-ups with your veterinarian can help assess the effectiveness of the treatment plan and make necessary adjustments.
- Provide Love and Support: Be patient and supportive as your pet copes with arthritis. Spend quality time with them, and consider engaging in gentle activities that they enjoy.
Taking these steps can help manage your pet’s arthritis and improve their overall well-being. Always prioritize consulting a veterinarian for tailored advice and treatment options.
Limping: What should I do if my dog or cat is limping?
- Observe the Limp: Pay attention to how your pet is moving. Note which leg is affected and whether the limp is constant or intermittent. Look for any signs of pain, discomfort, or changes in behavior.
- Examine the Paw and Leg: Carefully check your pet’s paw for any obvious signs of injury, such as cuts, swelling, or foreign objects (like splinters or thorns). Also, check for any signs of redness or heat in the leg.
- Limit Activity: Restrict your pet’s activity to prevent further injury. Avoid walks, running, or jumping until you can assess the situation more thoroughly.
- Rest: Provide a comfortable place for your pet to rest. Allowing them to relax can help reduce discomfort.
- Cold Compress: If there is swelling, you can apply a cold compress to the affected area for short periods (15-20 minutes) to help reduce inflammation.
- Monitor for Other Symptoms: Keep an eye out for additional symptoms such as swelling, pain when touched, changes in appetite, lethargy, or difficulty standing.
- Consult a Veterinarian: If the limp persists for more than a day, worsens, or is accompanied by other concerning symptoms, it’s important to call us or consult another veterinarian. They can perform a thorough examination and determine the underlying cause of the limp.
- Follow Veterinary Advice: If a veterinarian prescribes treatment or suggests rest, make sure to follow their instructions carefully to promote healing.
Taking these steps can help you assess your pet’s condition and ensure they receive the appropriate care. Always prioritize consulting a veterinarian if you have any concerns about your pet’s health or mobility.
Vomiting and/or Diarrhea: What should I do if my dog or cat is vomiting or has diarrhea?
- Monitor Symptoms: Keep a close eye on your pet’s condition. Note the frequency and appearance of the vomit and diarrhea, as well as any additional symptoms such as lethargy, loss of appetite, or signs of pain.
- Check for Dehydration: Vomiting and diarrhea can lead to dehydration. You can check for signs of dehydration by:
- Gently pinching the skin at the back of the neck. If the skin does not snap back quickly, your pet may be dehydrated.
- Checking their gums; they should be moist and pink. Dry or pale gums can indicate dehydration.
- Withhold Food: Temporarily withhold food for 12-24 hours to give your pet’s stomach a chance to settle. However, make sure they have access to fresh water to stay hydrated.
- Reintroduce Food Gradually: After the fasting period, if your pet seems stable, gradually reintroduce a bland diet. This can include boiled chicken (no skin or bones) and plain white rice. Gradually transition back to their regular food over a few days as their condition improves.
- Hydration: Encourage your pet to drink water. You can also offer an electrolyte solution designed for pets, but consult your veterinarian first.
- Avoid Medications: Do not give over-the-counter medications without consulting a veterinarian, as some can be harmful to pets.
- Consult a Veterinarian: If vomiting and diarrhea persist for more than 24 hours, if your pet shows signs of dehydration, or if there are additional concerning symptoms (such as blood in vomit or stool, severe lethargy, or refusal to drink), call us or contact your regular veterinarian immediately for professional advice and potential treatment.
- Prevent Future Issues: Once your pet has recovered, consider any dietary changes, exposure to toxins, or recent stressors that may have contributed to the vomiting and diarrhea, and address these to prevent future occurrences.
Taking prompt action and monitoring your pet’s condition can help ensure a swift recovery. Always prioritize consulting a veterinarian if you have any concerns about your pet’s health.
Ear Infections: What are the signs that my dog or cat might have an ear infection?
- Scratching or Pawing: Frequent scratching at the ears or pawing at the face.
- Head Shaking: Shaking their head or tilting it to one side. For cats in particular, they may display a lack of coordination.
- Odor: A foul smell coming from the ear.
- Redness or Swelling: Visible redness, swelling, or irritation in the ear canal or outer ear.
- Discharge: Unusual discharge, which may be waxy, yellow, or brown.
- Sensitivity: Pain or sensitivity when touching the ears.
- Changes in Behavior: Increased irritability, lethargy, or changes in appetite. For cats, they may also withdrawal from social interaction.
Allergies: What are the signs that my dog or cat might have allergies?
- Itching or Scratching: Persistent scratching or grooming, especially around the face, ears, and paws.
- Red or Inflamed Skin: Redness, swelling, or rash on the skin.
- Hair Loss: Patches of hair loss, particularly in areas they scratch or bite.
- Ear Issues: Frequent ear infections or inflammation.
- Watery Eyes: Excessive tearing or discharge from the eyes.
- Vomiting or Diarrhea: Gastrointestinal upset, which can accompany food allergies.
Signs of allergies in dogs:
- Itching or Scratching: Persistent itching, especially around the face, ears, paws, and abdomen.
- Red or Inflamed Skin: Redness or inflammation of the skin.
- Hair Loss: Patches of hair loss or thinning fur.
- Ear Problems: Frequent ear infections or ear inflammation.
- Watery Eyes: Excessive tearing or watery eyes.
- Foul Odor: A musty or foul smell on the skin or coat.
Vaccines: What are vaccines needed for puppies and adult dogs?
Keeping up with vaccinations is vital for your pet’s health and well-being. Maintain open communication with your veterinarian to ensure your pet receives the appropriate vaccinations based on their individual needs and risks. This proactive approach will help keep your furry companions healthy and happy throughout their lives.
Vaccines: Puppy Vaccination Schedule
6-8 weeks:
- Canine Distemper Virus (CDV)
- Canine Parvovirus (CPV)
- Canine Adenovirus (CAV)
- Bordetella (optional)
10-12 weeks:
- DHPP (Distemper, Hepatitis, Parvovirus, Parainfluenza)
- Leptospirosis (if at risk)
- Bordetella (if not given earlier)
14-16 weeks:
- DHPP (booster)
- Rabies (typically given at 12-16 weeks depending on local laws)
1 year:
- DHPP (booster)
- Rabies (booster)
Annual boosters:
- DHPP and Leptospirosis (if given)
- Bordetella (if given)
Vaccines: Adult Dog Vaccination Schedule
1 year after initial vaccinations:
- DHPP (booster)
- Rabies (booster)
Every 1-3 years:
- DHPP (depending on local regulations and vet recommendations)
- Leptospirosis (if given)
- Bordetella (if given)
Vaccines: What are vaccines needed for kittens and adult cats?
Kitten Vaccination Schedule:
6-8 weeks:
- Feline Viral Rhinotracheitis (FVR)
- Feline Calicivirus (FCV)
- Feline Panleukopenia (FPV)
10-12 weeks:
- FVRCP (booster for FVR, FCV, FPV)
- FeLV (Feline Leukemia Virus, if at risk)
14-16 weeks:
- FVRCP (booster)
- Rabies (typically given at 12-16 weeks depending on local laws)
1 year:
- FVRCP (booster)
- Rabies (booster)
- FeLV (booster if given)
Annual boosters:
- FVRCP and FeLV (if given)
Adult Cat Vaccination Schedule:
1 year after initial vaccinations:
- FVRCP (booster)
- Rabies (booster)
Every 1-3 years:
- FVRCP (depending on local regulations and vet recommendations)
- FeLV (if given and if at risk)
Importance of Vaccination
Prevention of Disease: Vaccines help the immune system recognize and combat specific pathogens, reducing the risk of infections and associated health issues.
Community Health: Vaccination contributes to herd immunity, protecting not only vaccinated pets but also those unvaccinated or more vulnerable.
Legal Requirements: Some vaccines, like rabies, are often legally required, especially for pets in public settings.
Regular Veterinary Visits:
It’s crucial to take your pet for regular veterinary check-ups, even after their initial vaccination series. During these visits, your veterinarian can:
- Assess your pet’s overall health.
- Administer necessary booster shots.
- Discuss any concerns regarding behavior, diet, or health.
- Provide recommendations for parasite control, dental care, and nutrition.
I think my pet ate something it shouldn’t have: What should I do?
- Assess the Situation: Try to determine what your pet ate, how much, and when it occurred. Knowing the specific item can help in assessing the risk.
- Check for Symptoms: Monitor your pet for any signs of distress, such as vomiting, diarrhea, lethargy, drooling, or difficulty breathing. If you notice any concerning symptoms, it’s crucial to seek veterinary assistance immediately.
- Contact Your Veterinarian: Call us or reach out to your regular veterinarian or an emergency animal clinic for advice. Provide them with details about what your pet ingested, their size, and any symptoms they may be showing. They can guide you on the next steps.
- Do Not Induce Vomiting Without Guidance: Do not attempt to make your pet vomit unless directed to do so by a veterinarian, as this can sometimes cause more harm than good, especially if the ingested substance is corrosive or sharp.
- Follow Veterinary Instructions: If your veterinarian advises you to bring your pet in for evaluation or treatment, do so as soon as possible. They may perform tests or provide treatments to help your pet.
- Keep Dangerous Items Out of Reach: After the incident, take preventative measures to keep hazardous substances, such as certain foods, plants, or household chemicals, out of your pet’s reach.
- Know Common Toxic Foods: Familiarize yourself with common foods that are toxic to pets, such as chocolate, grapes, onions, garlic, and certain artificial sweeteners like xylitol.
- Consider Pet Poison Control: If you cannot reach your veterinarian, you can contact a pet poison control hotline for assistance. They can provide immediate advice based on the substance ingested.
Taking prompt action can make a significant difference in your pet’s health. Always err on the side of caution and consult with a veterinary professional if you have any concerns.
Should I adopt a pet rather than buy a pet? Why?
- Saving a Life: By adopting, you are giving a homeless animal a second chance at life. Many shelter animals need loving homes, and your decision can directly save them from euthanasia.
- Reducing Overpopulation: Animal shelters are often overcrowded. By adopting, you help reduce the number of animals in shelters, contributing to better overall animal welfare.
- Cost-Effective: Adoption fees are generally lower than purchasing a pet from a breeder. Additionally, many shelters include initial vaccinations, spaying or neutering, and microchipping in the adoption fee, which can save you money.
- Variety of Choices: Shelters have a wide range of animals of different ages, breeds, and temperaments. You may find the perfect companion that fits your lifestyle, whether it’s a puppy, adult dog, kitten, or senior cat.
- Established Temperament: When adopting an adult pet, you can often assess their personality and behavior. Many shelters provide information on how the animal interacts with people and other pets, helping you find a good match.
- Support from Shelters: Shelters often provide support and resources for new pet owners, including training tips and advice on care. This can be especially helpful for first-time pet owners.
- Promoting a Good Cause: Adopting from a shelter supports the work that many organizations do to rescue and care for animals in need. It helps promote the importance of animal welfare and responsible pet ownership.
- Bonding Opportunities: Many shelter animals are eager for love and companionship, which can lead to strong bonds with their new families. Adopting a pet can lead to a rewarding and fulfilling relationship.
- Fostering a Culture of Adoption: By choosing to adopt, you encourage others to do the same. Your decision can have a ripple effect, inspiring friends and family to consider adoption as an option.
- Potential for a Unique Companion: Adopted pets often come with their own unique stories and personalities, which can make the experience of pet ownership more meaningful.
Ultimately, whether you choose to adopt or buy a pet, the most important factor is finding a loving and suitable companion that fits your lifestyle. However, adoption offers numerous benefits that can positively impact both you and the animal you choose.
Food Change/Transition: How do I change pet food for my cat or dog?
- Choose a High-Quality Food
- Dogs and Cats: Look for food that aligns with your pet’s age, breed, activity level, and health needs.
- Cats: Ensure high-quality protein sources, as cats are obligate carnivores and require more protein and specific nutrients like taurine.
- Dogs: Look for balanced meals that provide protein, fat, fiber, and essential vitamins.
- Start Gradual Transition
- Plan to transition over 7 to 10 days.
- Begin by mixing 25% of the new food with 75% of the current food. Feed this mixture for a few days while observing any changes in digestion or behavior.
- If your pet is adjusting well, move to a 50/50 mix for another 2-3 days.
- Then, switch to 75% new food with 25% old food for another 2-3 days.
- After 7-10 days, you can feed 100% of the new food.
- Monitor Your Pet’s Response
- Check for signs of digestive upset: soft stool, diarrhea, vomiting, or a decrease in appetite.
- Monitor their energy levels, coat condition, and behavior to ensure they’re responding positively to the new food.
- If any adverse reactions occur, slow down the transition process by extending each phase by a few more days.
- Keep Fresh Water Available
- Changing food can sometimes increase thirst, especially if moving to a dry food diet. Always provide plenty of fresh water.
- Consult Your Veterinarian
- If your pet has any health conditions, consult your vet before switching foods. This is especially important for cats, who may have more specific dietary needs.
- Your vet can also suggest supplements if the new diet lacks certain nutrients.
- Avoid Switching Too Often
- Once the transition is complete, try to avoid frequent changes in food. Pets do best with consistency in their diet, and frequent changes can lead to food sensitivity or pickiness.
Following these steps should make transitioning to a new food smooth and gentle on your pet’s stomach. If you have any questions, don’t hesitate to give us a call.
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